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Vertex Communication offers a range of consulting services to assist with your planning, deployment and management of your VOIP infrastructure.
For more information on our services, please contact a sales representive.
Call centres are an integral part of your customer support solution. Vertex Communication provides products and services to make your customer's experiences with your support department better, and allow you to properly manage your customer support centre with detailed metrics reporting.
The larger your deployment, the more money you can save by using VOIP technology. Are you planning the communication infrastructure for a new school, hotel, or office building? Vertex Communication can help plan, deploy and support your VOIP network.
Your business depends heavily on your communication infrastructure, but what would happen in the event that business as usual cannot be conducted due to a disaster or an unforeseeable incident. Having a disaster recovery plan in place now means that a disaster will have minimal impact to business operations. Our disaster recovery planning leverages the flexibility of VOIP technology to allow your business communication infrastructure to be used off-site to keep your business functioning even in the face of a disaster.
Contact us for more information on disaster recovery and planning services.
Companies that have multiple offices in different cities spend considerable amount of money in toll charges to connect these offices. VOIP can help reduce, if not completely eliminate, this cost. All you need is Vertex Office Connect or Vertex Call Center Edition at each office and an Internet connection.
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VOIP is a compelling technology because it can be integrated with existing PSTN technology, or can be deployed standalone utilising a pure IP back-haul for communications. This article will explore how VOIP can be integrated with existing PSTN technology or be deployed in a standalone environment.
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