Office Communication Edition
Full feature voicemail
Full feature voicemail to email
Voice menus
Detailed call reporting
Web-based configuration
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Full feature voicemail
Full feature voicemail to email
Voice menus
Detailed call reporting
Web-based configuration
Learn more...
Remote agents
Skill-based call routing
Wait time announcement
Agent callbacks
Detailed Queue Reporting
Easy integration with support software
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Vertex Communication can help you plan and build a call centre to support your business' customers.
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Large scale telecommunication installations, such as a school, hotel or large office building,
can apply Vertex Communication's expertise to save money deploying VOIP technologies.
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Your business relies heavily on its telecommunications infrastructure, and any downtime can prove very costly.
Vertex Communication can put together a disaster recovery plan to ensure your business can function effectively
in the face of disaster.
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Companies that have multiple offices in different cities spend considerable amount of money in toll charges to connect these offices. VOIP can help reduce, if not completely eliminate, this cost. All you need is Vertex Office Connect or Vertex Call Center Edition at each office and an Internet connection.
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VOIP is a compelling technology because it can be integrated with existing PSTN technology, or can be deployed standalone utilising a pure IP back-haul for communications. This article will explore how VOIP can be integrated with existing PSTN technology or be deployed in a standalone environment.
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Office Communication Edition
Linksys SPA-942
Polycom Soundpoint 430
Polycom Soundpoint 601