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If you require support for any of the products that we sell, you will find links to the Quick Start Guides and User Manuals on this page. If you require further support, please contact one of our support representatives.
The user manuals below are in PDF format. You can download adobe Acrobat Reader to view the documentation.
Companies that have multiple offices in different cities spend considerable amount of money in toll charges to connect these offices. VOIP can help reduce, if not completely eliminate, this cost. All you need is Vertex Office Connect or Vertex Call Center Edition at each office and an Internet connection.
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VOIP is a compelling technology because it can be integrated with existing PSTN technology, or can be deployed standalone utilising a pure IP back-haul for communications. This article will explore how VOIP can be integrated with existing PSTN technology or be deployed in a standalone environment.
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