We recommend the following IP phones for use with the Office Communication Edition: Linksys SPA-942, Polycom Soundpoint 430, Polycom Soundpoint 601.
For customers that will be supporting their customer base using a call centre, visit the Vertex Call Centre Edition.
The Office Communication Edition has all the features to serve your small to medium-sized business. Install the Office Communication Edition into your office to provide:
The Office Communication Edition can interface with a new class of service provider called Internet Telephony Service Providers (ITSPs). The Office Communication Edition will route outbound long distance and international calls to one or more ITSPs over the internet, and the ITSP will then terminate the call to the traditional telephone network. ITSPs charge only for time used, so there are no monthly charges, and you are free to mix and match ITSPs to get the best rates for wherever you call. Typical long distance charges range from $0.013 per minute to call North America, to $0.02 per min to call China.
Companies that have multiple offices in different cities spend considerable amount of money in toll charges to connect these offices. VOIP can help reduce, if not completely eliminate, this cost. All you need is Vertex Office Connect or Vertex Call Center Edition at each office and an Internet connection.
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VOIP is a compelling technology because it can be integrated with existing PSTN technology, or can be deployed standalone utilising a pure IP back-haul for communications. This article will explore how VOIP can be integrated with existing PSTN technology or be deployed in a standalone environment.
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